Ordering, Payment, Shipping Information and Opalstop Guarantee
- Easy online ordering
- Paypal or creditcard.
- Free shipping
- Free insurance
- Prompt delivery
- Satisfaction guaranteed.
We are pleased to offer 2 methods of secure online payment processing via PayPal and Paymate.
1. Pay via Paypal (All customers)
Simply follow the prompts online to follow the Add to Cart, Login and Checkout process. Choose Paypal in the checkout area. Checkout will take you to the secure paypal payment area to complete the transaction. You will receive a receipt by email immediately and also email confirmation of the payment from Paypal.
2. Pay via Paymate (All customers)
Simply follow the prompts online to follow the Add to Cart, Login and Checkout process. Choose Paymate in the checkout area. Checkout will take you to the secure paymate payment area to complete the transaction. You will receive a receipt by email immediately and also email confirmation of the payment from Paymate.
All prices are quoted in Australian Dollars. Please use our currency converter to convert to your currency for accurate at time quotes.
Australian Wholesale Customers
For Australian wholesale customers please note all prices are inclusive of GST and a full invoice detailing costs will be dispatched with items.
For International orders import duties may or may not apply depending on your Country's regulations. Please email us at firstname.lastname@example.org for more information or advice on this matter.
FREE SHIPPING: There are no extra shipping charges on any items. The shipping price is included in the price total advertised on the website.
Packaging, shipping and insurance are all included, and each item comes with it's own attractive display case. We offer a full refund if you are not completely satisfied with your purchase (excluding shipping charges) - please read our money back guarantee policy.
As all items are from current stock, your purchase will be dispatched as soon as payment is received.
All items are sent registered express air mail to any country in the world, and are fully insured. We are able to track where your purchase is at anytime and give you a estimated delivery time.
If by any chance your item is not delivered we will be obliged to give you a full refund under our money back guarantee policy. This is extremely unlikely as all packages will require a signature upon delivery at the specfied address (For this reason we are unable to deliver to a PO box).
Delivery times may vary between different countries but are generally 5-7 working days to most destinations.
The Opalstop are pleased to offer a full refund on any item excluding postal charges if you are not completely satisfied with your purchase. The item must be returned within 30 days of the date of purchase, in it's original condition. The purchaser is responsible for return postage charges. Once we have received the returned piece we will reimburse the purchase price minus the postal charges. Postal charges will be determined by us and calculated by the method of postage used. Postage and handling anywhere in the world is between AUD$25.00 and AUD$50.00. Postage within Australia is AUD$10.00
Unfortunately, The Opalstop has no control over exchange rate fluctuations from time of purchase to the time of refund. You will be refunded in $AUD as per the purchase price currency. Please note that the refund amount in your Countries currency may differ from the purchase price either to the positive or to the negative. In any case the amounts should be minimal
In the unlikely event that a purchase is not received due to a fault by the delivery system we will also offer a full refund. Please note we will have to exhaust all possibilities of retrieving the item before a refund is issued in this case.
The purchaser will be required to sign for any deliveries